from pctx0 import Pctx0Client

client = Pctx0Client(
    access_key="YOUR_ACCESS_KEY",
    workspace_id="YOUR_WORKSPACE_ID",
)

session = client.session.update(
    "AGENT_ID",
    external_id="support-ticket-42",
    title="Renamed ticket",
    new_labels={"channel": "email"},
)

import { Nctx0Client } from "@actx0/nctx0";

const client = new Nctx0Client({
  accessKey: "YOUR_ACCESS_KEY",
  workspaceId: "YOUR_WORKSPACE_ID",
});

const session = await client.session.update("AGENT_ID", {
  externalId: "support-ticket-42",
  title: "Renamed ticket",
  newLabels: { channel: "email" },
});

package main

import (
	"context"

	"github.com/Actx0/Gctx0"
)

func main() {
	client := gctx0.NewClient(
		gctx0.WithAccessKey("YOUR_ACCESS_KEY"),
		gctx0.WithWorkspaceId("YOUR_WORKSPACE_ID"),
	)
	defer client.Close()
	ctx := context.Background()
	session, err := client.Session.Update(
		ctx,
		"AGENT_ID",
		gctx0.SessionLookup{ExternalID: "support-ticket-42"},
		"Renamed ticket",
		map[string]string{"channel": "email"},
	)
	_ = session
	_ = err
}

curl -X PUT 'https://app.actx0.com/api/v1/workspaces/<workspaceId>/agents/<agentId>/sessions/by-labels' \
  -H "X-Access-Key: YOUR_ACCESS_KEY" \
  -H "Content-Type: application/json" \
  -H "Accept: application/json" \
  -d '{"title": "Ticket #4821", "labels": {"userId": "alice", "channel": "web"}}'

# ---

# acli
export ACTX0_ACCESS_KEY="YOUR_ACCESS_KEY"
export ACTX0_WORKSPACE_ID="YOUR_WORKSPACE_ID"

acli session update \
  --agent-id AGENT_ID \
  --external-id support-ticket-42 \
  --title "Renamed ticket" \
  --set-label channel=email

{
  "id": "33333333-3333-3333-3333-333333333333",
  "externalId": "ticket-4821",
  "workspaceId": "11111111-1111-1111-1111-111111111111",
  "agentId": "22222222-2222-2222-2222-222222222222",
  "status": "active",
  "createdAt": "2026-07-01T12:00:00Z",
  "updatedAt": "2026-07-01T12:00:00Z",
  "title": "Ticket #4821",
  "labels": {
    "userId": "alice",
    "channel": "web"
  },
  "meta": "<unknown>",
  "lastActivityAt": "2026-07-01T12:00:00Z"
}

{
  "errorMessage": "Name is required"
}

{
  "errorMessage": "Name is required"
}

{
  "errorMessage": "Name is required"
}

{
  "errorMessage": "Name is required"
}

{
  "errorMessage": "Name is required"
}